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Ordering Information

How to Order
It's quick and easy to order from All Green! You can order our products in any of the following ways:

Call us on 01935 891 892 to order and pay by credit/debit card.

Browse to the appropriate product pages and click the 'Add to Cart' button. We accept the following credit/debit cards: Visa, Mastercard, Maestro, Solo, JCB and Visa Electron.

Email your order to us at and we can call you to arrange payment. Don't forget to include your phone number!

Delivery Information
We offer FREE postage and packing within the UK, but unfortunately we do not ship outside of the UK.

All orders are despatched within 2-3 days by Royal Mail 2nd class post, but please allow up to 21 days for delivery. If your product is out of stock we will advise you of an estimated delivery date.

Missing or delayed items: Please note that we will need to wait 21 days before being able to trace, replace or refund lost items.

If your order is being shipped to any of the following postcodes: BT, GY, G7/8/83/84, HS, IM, IV1-40, JE, KA27/28, KW1-3/5-14, PA20-50/60-78, PH17-50, PO30-41, TR21-25 or ZE and the order weight is over 2kg there may be a delivery surcharge. If this is the case, we will contact you before shipping and give you the option to cancel the order and refund in full.

Order queries
If you have an enquiry about an order you've placed, please email our customer services team on who will do their best to answer any questions you have. Don't forget to include your email, name, address and postcode as well as details of your order.

You can cancel your order up to 14 days after delivery - Please contact us at or telephone us on 01935 891892 to do this. Unless the item is faulty or we have sent the wrong product you will be required to pay the return postage cost for the item(s).

Terms & Conditions
Click here to view our full Terms and Conditions.
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